A video identification flow must be assessed against the current SPK regulations and process requirements that the institution is subject to. The same flow is not universal for every financial institution.
Control steps
Design pre-call information, identity check and result assessment as separate steps. It must be clear which check the operator has completed.
Records and access
The scope, access and retention policy of the call and other records are handled together. A technical signature or recording does not by itself guarantee a legal evidentiary outcome.
Integration boundary
Separate the software, the operator service and the institution's customer acceptance responsibility. Verify the mapping of regulatory articles against the current official source; do not automatically copy the BDDK flow.
This content is general information. Determine the requirements that apply to your institution from current official sources and your own assessment process.
See the related product scope → Digital KYC
Legichain — technology for identity verification, AML and blockchain screening. Contact: [email protected]