Solutions · Payment and e-money institutions
Place customer checks inside your payment experience.
Design identity verification and screening steps together with your user journey. Connect check results to your institution's review processes.
Flow
From application to assessment.
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01
Application
Collect the required identity details in a clear flow.
- Product
- Digital KYC
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02
Check
Apply KYC and AML steps with their separate purposes.
- Product
- AML screening
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03
Review
Manage results that cannot be completed or need additional assessment.
- Owner
- Institution's review process
Exception cases
Exceptions matter as much as user experience.
Show the user the next step for missing documents, failed checks and similar-name matches. Preserve the context your team needs for assessment.
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Missing document
To the userWhich document is missing and how to upload it.To the teamMissing-step information in the application record.
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Failed check
To the userA safe, clear reason; retry condition.To the teamWhich check failed, and why.
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Similar-name match
To the userNotice that assessment continues; not an accusation.To the teamCandidate record, source and matched fields.
Institution scope
Evaluate according to your institution's scope.
The requirements of payment and e-money institutions are not identical to those of other institution types. Let's clarify product, data processing and contract scope through your own processes.
Frequently asked questions
For payment and e-money institutions.
Is transaction monitoring included?
Name screening and transaction monitoring are different product capabilities. Define your contract scope with this distinction in mind.
Is the identity verification flow the same for every application?
The requirement is assessed by institution type, process and applicable regulation; no single general rule is given for every application.
Let's define the flow that fits your needs.
Let's design the application, check and review steps together with your product experience.