The control processes of payment and e-money institutions are determined by scope of activity and the applicable regulations. Name screening or video identification alone does not satisfy every obligation.
Customer onboarding
Determine which identity steps are required according to the institution and the process. Do not infer a video call requirement automatically from another sector's regulation.
Sanctions and risk assessment
Examine the identity accuracy and the risk context of a name match separately. Do not present a threshold or closure rule as a universal product default.
Ongoing process and records
Manage reassessment, record-keeping and reporting processes with the institution's procedures. If transaction monitoring or automatic reporting is not in the product scope, do not describe it as part of the screening feature.
Sources
Sources were checked as part of the review dated 9 September 2026. Refer to the official text for current provisions.
This content is general information. Determine the requirements that apply to your institution from current official sources and your own assessment process.
See the related product scope → Payment and e-money solution
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